Monday, September 26, 2011
Monday, September 12, 2011
Novelty Communication – A Small Mobile Phone Business Worth its Salt
I was introduced to Raman (owner) of Novelty Communication (and by the way it is Novelty Communication – NOT Novelty Communications) through my friend Ajit who is Raman’s first cousin. And thank God that Ajit did me this favor.
Novelty Communication is a small mobile phone business based in Chittaranjan Park (not in Kalkaji) run by Raman and his father along with a few employees. I have done business worth over a lac with Novelty Communications over the last few months of being introduced to them and given them referrals worth over half a lac (or perhaps more) as well. And I do admit that are not THE CHEAPEST in the market, but they are definitely reasonably priced.
I purchase all my mobile phones and tablets from Novelty Communication despite the above fact because of their customer service. Raman is a gem to deal with. Although short tempered at times, but very good at heart. I won’t lie to you. No, my last 1-2 experiences have had some hiccups, but Novelty Communication (based in Chittranjan Park, contact Raman) goes out of its way to make sure that I am finally satisfied.
This is one reason I prefer them over Flipkart or Infibeam because of their small business model which focuses on customer satisfaction above everything else. Although sometimes there are troubles, I am sure stories with any other big store would often be far worse to hear. In comparison, this honest business owner sticks to him word and does not deter in providing a refund if it does not involve losses for him.
Novelty Communication’s owners are honest, trust worthy, friendly and awesome to deal with. Novelty’s business model is based on personalized customer service and that is the only reason they are still in business. Yes, at times there can be problems. But by and large they try to help you out and do whatever they can to please every customer, and that price you pay becomes worth it due to this.
At Novelty Communication Chittranjan Park they basically deal in mobiles (and accessories) and tablets, both brand new and second hand, buying and selling both. And this is the best part. I can sell old stuff to them within minutes for a decent (not fantastic, but not too bad either) price. And their free home delivery within a matter of an hour or two beats any online website and shreds it to pieces. Am I not right? Of course I am, Novelty Communication :)
I am impressed with Raman at Novelty Communication. Although he runs a small business with a niche clientele, he is honest and sincere and tries hard to please the customer. Of course, he is not perfect but then none of us are.
I wish Novelty Communication every success in their business and hope Raman goes far in his dream of making it big in the mobile phone industry, at least as far as it is possible now :) Novelty Communication is worth recommending to a friend and if you agree with me, then do contact him for your mobile phone needs, you can give him my reference (Aakshey Talwar).
+(91)-(11)-41603848 +(91)-9811039212 , 9818455333K-1/38, C R Park, Delhi - 110019
Bottomline: I recommend my friends to buy from Novelty Communication!
Written by Weaving Thoughts (Content Creation). Owner of Bespoke Resumes.